EHLEHLINSIGHTSREPORTHosnitaity Outlook2026
HOSPITALITYINSIGHTSTableofContentsForeword十5Facts&FiguresTREND16AlAgents in Hospitality: DrivingInnovation,Well-Being, and PersonalizedGuestExperiencesTREND212TheFutureofFood:FromSustainabilityinFoodservice,to Tech Innovations in Food ProductionTREND317ANewEra ofLeadership:Human-CentricLeadershipastheFutureofWorkTREND422HospitalityLeadingthe ImmersiveExperienceEconomyTREND526RegenerativeHospitality:EmbeddingPeople.Placeand Planet别锅ListofcontributorsLearnmoreaboutEHLMediacontacts
HOSPITALITYINSIGHTSForewordadvancements, generationalacultureshifts and new customer and employee expectationarehavingahugeffectonhospitaity.AtEHL, we believe that successfulbusinessesdonot simply adaptto thesechanges but spearhead them,AsresearchbyEHLfacully andindustryexpertsshows change presents both achallengeandanopportunity.to innovate and experiment,to create holisticsystems thatplacepeopleandplanet atthecentertoharnessnew technologiesto empowerstalfandguests.Inotherwords,to reshape ourworkplacesforthe betterOnesuchopportunity is presented by Al agents, the new frontifr of articilintelligencessystems can anticipate needs, make decisions and execute complexasks.freeina up staff to concentrate on what matters most in hospitality- the humanoloaydrive a transtformation inservice industry is in a uniqueafulfoodexperiences. Meanwhileeriencesisgenerating creativetero isnolongerenouah;toompaniesmust activelygive back to their communities andecosystems-anet positive approach that canbe both purposeful andprofitableIl thisisthe notion of human-centrity. As the industry faces anincreasinglabor shortage,human-centricleadership ismore important than ever as weseektomake the workplace more attractive for employees and reshape hospitality tomeetthechallenges-andopportunities-ofthefurureMarkus Venzin
HOSPITALITYINSIGHTSFacts&FiguresNOWIN10YEARS$4.9371MILLION1IN8JOBSTRILLIONEMPLOYEESGLOBALLYThe global hospitality;WORLDWIDEWithin thenextdecademarketgrewfrom$4.67hospitality jobs areThehospitalitysectortrillion to $4.90 trillion inexpected to compriseemploys approximately,oneineightjobsglobally2024(Source:Hospitality,GlobalMarketReport371milionpeopletotaling morethan4602024)worldwide(Source:million (Source:WTTC)WTTC)$7.011.135.3%$99TRILLIONBILLIONBYESTIMATEDINTRAVEL2029ANNUALSPENDINGTheprojectedgrowthMARKETof theglobal hospitality,Travel&TourismGROWTHmarketissettosoartocontributedjustover$7,011.13billionby2029$9.9trilliontothegloballFutureprojections(Source:HospitalityGlobalMarketReportIn thenextdecadeestimate the market willgrow atacompound2024)internationalvisitorspendingwillreach(CAGR)of5.3%(Source:about$2.9 trillion (CAGRHospitalityGlobalMarket3.4%)anddomesticReport2024)10.3%OFspendingwillgrowto$7.7WORLD'Strillion with aCAGR of3.3%(Source:WTTC)ECONOMYTravel&tourismcontributes$11.7trillionto theglobaleconomy,accountinafor10.3%ofglobalGDP(Source:WTTC)
TREND1ASCIUSIIIAIAGENTSINHOSPITALITYHospitalox
TREND1Driving Innovation.Well-Being and PersonalizedGuestExperiencesArtificial intelligence(Al) is everywherenowadaysTherelisnoconterenceorexperavelexecutives, cited n the 2025 report,talkwher...