State of Product Ops Report2 0 2 5Created by:In partnership with:Report 20252State of Product Ops312253645525763Part 1 - Who took partPart 2 - The structure of product ops in 2025Part 3 - Roles and responsibilitiesPart 4 - Collaboration and effectivenessPart 5 - Challenges and pain pointsPart 6 - The future of product opsPart 7 - Tools, technologies, and opportunitiesPart 8 - Conclusion ContentsReport 20253State of Product OpsWelcome to the fourth edition of the State of Product Ops report. After a one-year hiatus, we’re back with another comprehensive look at the state of product operations, powered by insights from over 50 product ops practitioners – who are on the front lines of this evolving, and often misunderstood, business function. So why have we decided to revisit the state of product operations? Well, it’s simple. Product ops is no longer an embryonic business function. It’s now established and very much here to stay. Within scaled product organizations, it’s the connective tissue across product, engineering, customer success, and leadership. And as organizations grow, product ops is the lens through which inefficiencies, misalignments, and blockers are identified and addressed.With this in mind, we’ve changed tack in this year’s report. Where previous editions have asked whether product ops is truly necessary, our 2025 research takes that as read. Instead, it focuses on the challenges and (many) opportunities faced by practitioners in the space – and asks what the function will look like over a five-year horizon. Introduction4Report 2025 | State of Product Ops ReportHere’s a taste of what’s inside: Three-quarters of dedicated product ops teams work in a centralized capacity – and almost half report directly to the Chief Product OfficerOnly 20% of teams experienced headcount growth in the last yearWhile product ops plays a growing role in scaling organizations, 1 in 5 teams still lack any formal way to measure its effectiveness Just 7% of practitioners are leveraging high levels of automation in their work19% of centralized functions have established dedicated liaisons for cross-departmental collaborationA lack of clarity around roles and responsibilities is the no.1 challenge faced by product ops teams Almost half of product operations professionals say the function is evolving with AI and automation Report 20255State of Product OpsAbout our sponsorProductboard Today’s product teams are expected to deliver with speed, clarity, and alignment across an increasingly complex product landscape.They need to balance customer needs, stakeholder input, and strategic goals—without getting bogged down in spreadsheets, disjointed tools, or inefficient processes. Productboard’s product management platform is purpose-built to help teams prioritize what to build next, align everyone around the roadmap, and deliver products that truly matt...