BridqingtheGENERATIONALAGAPUnlocking Productivity for Al GenerationsDr DanielJoles and DrGraceLordanThe InclusionInitiative,LondonSchoolofEconomicsLSEprotivitiThe InclusionInitiative
INTRODUCTIONAlsproducthvitypotontallwalAGap:UnbckingProductvlyad reportsponsaredbye InclusionInitibvehashelpedksadersunlockthenavigate
Generationalydiverse teamsdingtheancilability of labor andshillsto lbevworking on Alinitiativesrificanty baost their produc tivity. The realissueis alodmongthe toptenchallergesfar cxcutives.Thiconsistentlyoutperformless-ndald,avenftgettingthe Alslillsdiverse ones, underscoring theadriveincrassed amplbyeecommitment, achieve arganizational/gainsandvalue of indusive innovation.Matt DuncanManagingDivector,ProtividiAsAlbeginstoreshapetheworkploswenotboundbyagebutbyoccesstotrasworkinganAlinitiativescovsisteantyanMaxwdlGldballenderofPople&Ohang,hotltl
Morethan78%oforganizations areinvestingin generative Altechnologiesfor their employees. Yet itaders of this report are Indited to beco me nvohved with futureisestimatedthatupto42%GENERATONSHUBRgseach.Hodeal acihowto aikepathnorGENERATIONSGbbalAnnualSurveyandattheendofthe report.of these Al initiatives areabandoned beforereachingtheir intended purpose.
EXECUTIVESUMMARYs thatbrldgingAlgenerational dvades throughiachlevedbyemployeesofdiferentAllsadopted.Further,Alteams. thatare more
Our research reveals thatwhile generational gaps inThere are generationalgaps in Al adoption,training and Employees spend around ane-third of thelr time(34%6) working onAlrticipationinAlinitiativesinitiativesAl adoption, training ands turtane drhen by teamswithigh generationaldiversityarpartlicipation are evidenced,atlonaldliversityteamsarcreportedthereis little gap intheroduathvevs 66%; af low-generational-dlverslty teameproductivity benefits achievednally unevenaswecommitment and belongling, partcularty Mllenlals and GanXbyemployeesofdifferentgenerationsonceAlis adopted.Trust in Alremains abarrier.regardless ofadoptioneecehedAlskilstrahinginthewho haveadop tedAl(49%6) trust.Al-drvenmongnon-adopters.aracy andrellabiltyofAL emploves wantfor ariticaldaclslons clearer exolanatlonaf howlons, transparency arounderror rates, and datefits of Al are associated with training more thares becleve adoption wouldicreazewithndfinandalaaswellasworkshops talloredts of employees (69'%6)have reclved noAl sbilstralning hnrenataurentywatingonAlintiatives(4%N)vant to be invahed and would dedlcate around a third of thelrtilmelifghversontinganAlnilaiheswantohcresaethepoporbndnt Al silstralning report greater personal motivationtodta theseinitlatives,fromanaverageof34%;(arrent) tovethatAllmprovesdedisionmakinginIrroleThes
77% of high-generational-Appraackthe generationsfrom whichto better understandAluse.diversity te ams are reportedThroughout this report, weuse ragress lon analyslsto understand bettr heproductive vs. 66% of low-generational-diversity teams.AlproductivtybanetortingonAlinitiatives,whllecontrolingforidecanthctbrs* Wealoczamnechow tegerenationldiversltygrfATfounderstad.Aluaeandpodathdtyacordnghsemployes.The brclusdonnltlafvesrdate...